
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — there are no phone calls on this position at any stage.
We put every role in writing before we advertise it — what the work is, the hours it takes and the daily range it pays. Read it, then message our HR team on WhatsApp.

Every position below is arranged through our HR team on WhatsApp. Message us to hold a place before the issue closes.

Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — there are no phone calls on this position at any stage.

Copy order and customer details into ready-made online sheets at your own pace. Each batch arrives with a checklist, and nothing has to be finished to the minute.

Keep appointment diaries tidy for small operators, send confirmations and move bookings when people ask. Evening blocks are available if the daytime does not suit.

Read product pages against a short checklist — price, spelling, missing photos — and write down whatever the business needs to correct. Entirely checklist driven.
RemoteQuill is a small placement team working out of Bathurst. Most job listings tell you almost nothing until you are already on a call, so we do the opposite — the work, the hours and the daily range go in writing before anyone applies.
Four positions is all we carry at once. When one is filled it comes off the schedule the same day rather than sitting there collecting applications nobody reads.

A short form asking where you are and which hours you can genuinely cover each week.
Our HR team writes back with the positions that match what you sent through.
A friendly conversation to confirm the position and agree a start date that works.
Training runs online and most people are working within the same week.
Your hours log as you work and are paid by the employer on their normal cycle.
“The range was printed next to the position. That is the only reason I bothered writing in.”
“Records work suits me — two quiet blocks a day and nobody questions which ones I pick.”
“Messaged on a Monday, had the chat Tuesday, first shift that Thursday. No chasing.”
Our HR team will message you on WhatsApp with the positions open near you right now, and answer anything you would like to ask first.
No. Every position here is beginner friendly and comes with online training before your first shift. Being reliable matters far more than a long résumé.
A phone is enough to get started — a laptop or desktop works too. You'll want a steady internet connection and a quiet place to sit. Anything specific to a position is explained before you agree to start.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can cover and we work inside it.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@remotequilly.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
RemoteQuill is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.